Import data from one Slack workspace to some other

Looking to merge two workspaces? Using Slack'south import and export tools, you can export member, message, and aqueduct data from i workspace and import it to another.

Earlier you become started

  • Review our guide to Slack import and export tools for an overview of Slack imports and exports.
  • Read our FAQ about importing data from 1 Slack workspace to some other to find answers to common questions.
  • Message your Client Success Managing director if y'all have 1 or contact us to plan your merge. Timelines for a workspace merge projection can range from a few days to months, so exist sure to program well in advance.

Notation: Nosotros don't support imports to Enterprise Grid organizations. Every bit an alternative, y'all can import data to a separate workspace, then migrate that workspace to your org.


Sympathize your export options

On any plan, yous can consign data for public channels only. On the Business+ or Enterprise Grid programme, you tin can utilize to export data for all channels and conversations in your workspace or Enterprise Grid org. Encounter what's included in each export type beneath:

Public channels

  • Public channels, including their messages and members
  • Links to files shared in public channels
  • Member profile information

All channels and conversations

  • Public and private channels, including their letters and members
  • Direct messages
  • Links to files shared in channels and direct messages
  • Member contour data

Annotation: In channels shared with external organizations, whatever links to files and their associated messages volition simply be included in your export if they were sent past a member of your organisation.


Step 1: Export data from your origin workspace

To simplify your merge, we recommend exporting data from your smaller or less active workspace and importing it to your larger or more active workspace. Follow the steps below to brainstorm the import process:

  1. Follow our guide to download a re-create of your workspace data.
  2. After you've downloaded your export file, sign in to the workspace you'll be importing information to.


Pace two: Upload your export file

Note: Modifying your consign file in any way before uploading information technology may cause issues with your import. Once you've uploaded your file, you tin can choose which data to import.

  1. Upload your zipped export file to a secure cloud service, like Google Drive, Dropbox, or Box, and generate a public straight download link (make sure to keep this link handy). If yous'd like, you tin skip this step and upload the file directly when you achieve step 5 below.
  2. From your desktop, click your workspace name in the top left.
  3. Select Settings & administration, then Workspace settings from the menu.
  4. Click Import/Export data. Next to Slack, select Import.
  5. Paste the link to your export file into the Straight download link field, or click Upload it directly and choose the zipped export file from your computer.
  6. Click Upload File.

You lot'll get an electronic mail when the upload is washed. From the electronic mail, click Proceed your import to open the imports folio, and then click Next.


Step three: Choose members to import

At present you're ready to import members to your destination workspace.

Default fellow member import options

Below are the default import options for different types of users. You tin apply a batch activity from the kickoff drop-downward menu yous see or manually select a dissimilar choice for an individual user before starting your import. Y'all can view all member import options in our FAQ.

Note: If you select a batch action in the first driblet-down menu, this will override any default or individual user settings.

User blazon Default import pick
Users with a matching electronic mail accost in the destination workspace Merge users
Active users without a matching email address Import just their messages
Deactivated users without a matching email address Import as deactivated
External users in a shared channel* Import just their letters

*External users will not be visible in the user import options and cannot be imported.

Note: Users cannot be imported as guests or merged into existing guest accounts. You can import guest users as deactivated full members, then reactivate them as guest users when the import is done.

Cull members to add

  1. Decide how to import users with a matching electronic mail address. You can click the first driblet-down menu to choose a different option for all users, or click the arrow next to Evidence users to override the pre-selected import setting for individual users.
  2. Make up one's mind how you'd like to import users without a matching email. You can click the commencement drop-down card to choose a dissimilar option for all users, or click the pointer adjacent to Show users to override the pre-selected import setting for individual users.
  3. Click Next.


Step 4: Choose channels to import

You can merge any channels into existing public channels. For privacy reasons, y'all can't merge whatever channels with existing individual channels or shared channels. Instead, a new aqueduct volition be created. Yous can view all aqueduct import options in our FAQ.

Note: A batch action selected in the get-go drop-down yous meet will apply to all users, overwriting any defaults or private channels' settings.

Default channel import options

Aqueduct type Default import choice
Channels with the same name as a public channel in the destination workspace Merge channels with existing Slack channels
Public channels on origin workspace without matching names Create new public channel
Individual channels on origin workspace without matching names Create new private channel
Archived channels on origin workspace without matching names Don't import

Note: Whatever archived channels you choose to import will not be archived in your destination workspace. Past default, archived channels volition be set to Don't import, but you can import them equally regular channels and archive them when your import has completed.

Choose channels to add

  1. Make up one's mind how to import channels with a matching proper noun. Yous can click the outset drop-down carte du jour to choose a dissimilar selection for all channels, or click the arrow next to Show channels to override the pre-selected import setting for private users.
  2. Make up one's mind how yous'd like to import channels with no matching name. You can click the commencement drop-downwardly menu to choose a different choice for all channels, or click the arrow next to Show channels to override the pre-selected import setting for individual users.
  3. If your export file contains information from direct letters and you'd like to import them, check the box next to Directly Letters between imported users.
  4. Click Adjacent.

Notation: When channels are created during an import, a channel creator is included in each channel. Equally the person running the import, you may be added to channels and listed as the channel creator if the original channel creator is not being imported.


Step v: Review summary and run import

  1. Review your import selections to make sure everything looks right. If yous need to make any terminal changes to your import, click Edit. This will take y'all back to Step 4 in the import period, where you can update channel information. To modify users, select Cull users to import. Click Next to render to the import summary.
  2. When yous're fix to import your data, click Import. You tin can employ the progress bar to track the status of your import. You'll also encounter Importing… next to data currently being moved into Slack.

Slack volition run your import in five phases and send you an email when your import is complete.

Notation: Members tin use the destination workspace every bit usual while the import is running, simply should avoid making any changes to channels or user accounts. Making these changes may cause the import to fail.


Troubleshooting imports

  • If you accept questions or you're having trouble with imports, visit our FAQ for troubleshooting tips.
  • If your import stops running before it'due south completed, contact us and then we can help get things back on track.
  • To cancel and contrary an import, click Reverse Import. This action will remove imported channels and messages from your Slack workspace, but not members.

Who can use this feature?

  • Workspace Owners
  • Gratis, Pro, andBusiness+ plans

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